Hotel Metropol & Spa Zermatt Exterior photoHotel Metropol & Spa Zermatt Room photoHotel Metropol & Spa Zermatt Exterior photo

Hotel Metropol & Spa Zermatt: Rooms, Photos and Reviews

Book on our site
up to 10% cheaper
than Booking.com
Check rooms and rates
From$629 /night
Check-in
25Sept
Check-out
26Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Matterstrasse 9, Zermatt, 3920
-
Steps from the ski lifts
Perfect
9.2
9.8
/10
5.0
4.7
/5

Family-run hotel with Matterhorn views and full-service spa in Zermatt

Amenities

The hotel offers a heated indoor swimming pool with direct Matterhorn views, a fitness area with the same mountain panorama, and a spa center with sauna, steam bath, and jacuzzi. A free hotel transfer service from the Zermatt Train Station operates during the day until 18:00, eliminating the need to carry luggage through town. Guests also have access to a minimarket on site, a children's playground, and ski storage with boot warming racks.

Rooms

Many rooms at Hotel Metropol & Spa feature a balcony with a direct Matterhorn view, allowing guests to watch the mountain at sunrise from their bed or terrace. Room types include Superior Double or Twin Rooms with Matterhorn View, Junior Suites with lateral Matterhorn View, and Top Floor Double Rooms with roof slope and Matterhorn View. Each room comes with a mini bar, espresso machine, safe, and slippers and robe, while bathrooms include heated floors and some have bathtub and shower combinations.

Dining

The hotel serves a rich buffet breakfast with an organic corner that includes fresh fruit, vegetables, cereals, breads, eggs prepared to order, ham, cheese, and pastries. Dinner is a four-course meal offered at the restaurant with mountain views, featuring regional delicacies such as cheese fondue and a selection of local wines. Guests can also dine on the terrace when weather permits, enjoying the same Matterhorn panorama as in the indoor seating area.

Wellness

The spa and wellness center includes a heated indoor swimming pool, jacuzzi, sauna, steam bath (hammam), and a fitness room, all with Matterhorn views. Treatments at the spa leverage local wellness practices, and the facility also offers sun loungers and sun umbrellas on the terrace. The pool and spa area are available to guests daily, with the sauna opening at 15:00, providing a space to relax after hiking or skiing.

Family-Friendly

The hotel offers family rooms and special rates for children's stays, along with a children's playground and a minimarket on site. Ski school and ski storage are available for younger guests, and the hotel provides free shuttle service to the train station for easy family travel. Activities for both children and adults include hiking, skiing, cycling, and table tennis, with over 400 km of trails directly accessible from the property.

Highlights

Location: 5 min walk from Zermatt train station and Sunnegga-Rothorn cable car

Rooms: Rooms with balcony and direct Matterhorn view

Dining: Organic corner buffet breakfast and 4-course regional dinners

Wellness: Heated indoor pool, jacuzzi, sauna, steam bath

Services: Free hotel transfer from train station until 18:00

Family: Children's playground, family rooms, ski storage with boot warmers

Must-do experiences

  • Savor fondue at Restaurant Whymper-Stube for a local delicacy.
  • Take a scenic walk to the serene Riffelalp for stunning views.
  • Visit the Matterhorn Museum to learn about Zermatt's history.
  • Explore the lively Zermatt market for unique Swiss souvenirs.
  • Enjoy the Gornergrat Railway ride for breathtaking mountain panoramas.

Select your room type

Hotel Metropol & Spa Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Single Room Riverside
    2 persons
    15 sq. feet
    1 Single bed
    Heating
    Coffee machine
  • Standard Double or Twin Room
    2 persons
    19 sq. feet
    2 Single beds
    Balcony
    Bathtub
  • Standard Suite
    2 persons
    25 sq. feet
    1 Double bed
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out

Facilities

Hotel Metropol & Spa Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis

Guest Parking

  • No parking available.

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Shoe shine service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Hotel Metropol & Spa Zermatt Location

Matterstrasse 9, Zermatt, 3920
Explore Zermatt
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
5 minutes walking
Museum showcasing Zermatt's history with exhibits on alpine culture and the Matterhorn's first ascent.
Kapelle Winkelmatten
5 minutes driving
Charming chapel known for its stunning architecture and peaceful surroundings, ideal for reflection.
Gorner Gorge
Gorner Gorge
5 minutes driving
Impressive natural gorge featuring hiking trails that reveal striking rock formations and a scenic river.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
5 minutes driving
Adventure park with ziplines and obstacle courses, suitable for families and thrill-seekers alike.
Skiing at Sunnegga
10 minutes driving
Popular skiing destination with slopes for all skill levels; rental services available for winter sports gear.
Hiking to Riffelsee
35 minutes walking
Beautiful hiking trail leading to a picturesque lake; great for leisurely walks and photography.
Yoga at the Spa
5 minutes walking
Relaxing yoga sessions offered at the spa, perfect for recharging after a day in the mountains.
Fuchs Bistro and Bakery
2 minutes walking
Casual eatery offering local breakfast delights and freshly baked bread; great ambiance for all-day dining.
Ristorante Vieux-Valais da Nico
3 minutes walking
Italian restaurant renowned for its authentic cuisine, including homemade pasta and pizzas; cozy atmosphere.
Chalet da Giuseppe
2 minutes walking
Welcoming venue for Swiss specialties; try the fondue or raclette while enjoying stunning mountain views.
Zermatt Music Festival
15 minutes walking
Annual festival featuring live music performances and engaging events suitable for music lovers of all ages.
The Wooden Shoe Bar
4 minutes walking
Lively bar with a vibrant atmosphere, perfect for socializing; hosts trivia nights and offers local beers.
Getting around
  • City Centre
    Zermatt 3 min  ·  700 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 5 min  ·  1400 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-21:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese, Polish
Year renovated:
2006
Number of floors:
4
Number of rooms:
11
Former name
Metropol Hotel

Reviews and Ratings

Feedback about Hotel Metropol & Spa Zermatt from previous guests about their experience.
Review score
Based on 256 verified reviews
9.3 /10
Perfect
97 %
Recommend
Breakfast
8.9/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.1/10
Free Wi-Fi
9.5/10
Location
9.7/10
Paid Wi-Fi
7.9/10
Staff
9.8/10
Value for money
8.8/10
Pros
Matterhorn views
Breakfast quality
Staff helpfulness
Cons
Steep stairs
Weak Wi-Fi
Outdated decor
Guest reviews
based on 522 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Metropol & Spa Zermatt
Which room types at Hotel Metropol & Spa provide the best view of the Matterhorn?
11 December 2024
The superior rooms facing the south side offer fantastic views of the Matterhorn.
Is there a pick-up service from the Zermatt train station available?
22 November 2024
Yes, a complimentary pick-up service is offered during the day from 07:30 to 18:00.
Will breakfast still be served in the hotel restaurants if restrictions are in place?
15 February 2025
Yes, the hotel restaurants will remain open for guests, and breakfast will be served.
Are spa and wellness facilities included in the room rate, and is the transfer from the train station complimentary?
03 March 2025
Access to the pool, jacuzzi, fitness area, sauna, and steam bath is included in the room rate, and shuttle service to/from the train station is free during scheduled hours.
Is air conditioning available in the rooms at Hotel Metropol & Spa?
06 April 2025
Air conditioning is not available in the hotel's rooms.
How far is the hotel located from the Zermatt train station? Is the walk manageable with luggage?
12 January 2025
The hotel is approximately 800 meters from the train station, which can be walked in about 10 minutes even with luggage.
If I book a junior suite for three guests, will there be additional bedding provided?
10 October 2024
For a third guest in the junior suite, a sofa bed will be set up in the room.
Can guests expect to find rooms equipped with a private bathroom?
25 September 2024
Yes, all rooms at Hotel Metropol & Spa include a private bathroom.
Are there any dining options available within the hotel?
18 June 2025
Yes, the hotel features a restaurant where guests can enjoy various meals.
Is the spa area open for use during my stay?
29 July 2025
Yes, the spa and wellness center is fully operational and available for guest use.

Next best alternative

Consider them for your next trip.