Hotel Metropol & Spa Zermatt in Zermatt, MatterHorn

Hotel Metropol & Spa Zermatt Exterior photo

Key details

About This Property

Matterstrasse 9, Zermatt, 3920

Steps from the ski lifts

Perfect

9.3

9.8

/10

5.0

4.7

Praised by Hotel Metropol & Spa Zermatt guests

Gourmet cheese gift

Welcome drink

Heated bathroom floors

Game room

Private balconies

"Room was comfortable with a deck that framed the Matterhorn."

Greg R from Switzerland

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"The view from the dining area and pool is superb."

exploredaunexplored from India

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"The hotel has amazing views of the Matterhorn from the terrace."

Preeti G from United States

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"Great breakfast, very friendly staff, nice spa/swimming pool and the soothing sounds of the river."

Lefter from United States

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"The position is very handy, central, easy walk from the station but the riverside gives it extra space and calm."

Timothy from United Kingdom

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Family-run hotel with Matterhorn views and full-service spa in Zermatt

Amenities

The hotel offers a heated indoor swimming pool with direct Matterhorn views, a fitness area with the same mountain panorama, and a spa center with sauna, steam bath, and jacuzzi. A free hotel transfer service from the Zermatt Train Station operates during the day until 18:00, eliminating the need to carry luggage through town. Guests also have access to a minimarket on site, a children's playground, and ski storage with boot warming racks.

Rooms

Many rooms at Hotel Metropol & Spa feature a balcony with a direct Matterhorn view, allowing guests to watch the mountain at sunrise from their bed or terrace. Room types include Superior Double or Twin Rooms with Matterhorn View, Junior Suites with lateral Matterhorn View, and Top Floor Double Rooms with roof slope and Matterhorn View. Each room comes with a mini bar, espresso machine, safe, and slippers and robe, while bathrooms include heated floors and some have bathtub and shower combinations.

Dining

The hotel serves a rich buffet breakfast with an organic corner that includes fresh fruit, vegetables, cereals, breads, eggs prepared to order, ham, cheese, and pastries. Dinner is a four-course meal offered at the restaurant with mountain views, featuring regional delicacies such as cheese fondue and a selection of local wines. Guests can also dine on the terrace when weather permits, enjoying the same Matterhorn panorama as in the indoor seating area.

Wellness

The spa and wellness center includes a heated indoor swimming pool, jacuzzi, sauna, steam bath (hammam), and a fitness room, all with Matterhorn views. Treatments at the spa leverage local wellness practices, and the facility also offers sun loungers and sun umbrellas on the terrace. The pool and spa area are available to guests daily, with the sauna opening at 15:00, providing a space to relax after hiking or skiing.

Family-Friendly

The hotel offers family rooms and special rates for children's stays, along with a children's playground and a minimarket on site. Ski school and ski storage are available for younger guests, and the hotel provides free shuttle service to the train station for easy family travel. Activities for both children and adults include hiking, skiing, cycling, and table tennis, with over 400 km of trails directly accessible from the property.

Highlights

Location: 5 min walk from Zermatt train station and Sunnegga-Rothorn cable car

Rooms: Rooms with balcony and direct Matterhorn view

Dining: Organic corner buffet breakfast and 4-course regional dinners

Wellness: Heated indoor pool, jacuzzi, sauna, steam bath

Services: Free hotel transfer from train station until 18:00

Family: Children's playground, family rooms, ski storage with boot warmers

Must-do experiences

Savor fondue at Restaurant Whymper-Stube for a local delicacy.
Take a scenic walk to the serene Riffelalp for stunning views.
Visit the Matterhorn Museum to learn about Zermatt's history.
Explore the lively Zermatt market for unique Swiss souvenirs.
Enjoy the Gornergrat Railway ride for breathtaking mountain panoramas.

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureView Bliss

Swimming with a Matterhorn view from the pool and hot tub was incredible. The sauna was also perfect after hiking.

Alex from United States

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DiningBreakfast Views

The breakfast buffet was excellent, with a great selection and the most gorgeous Matterhorn view from the patio.

Sarah from United Kingdom

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Room FeaturesMatterhorn Balcony

My room had a balcony with outstanding, spectacular Matterhorn views, perfect for enjoying the scenery.

David from Canada

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BathroomHeated Floors

The heated bathroom floors were a delightful surprise, adding extra comfort to an already excellent stay.

Emily from Australia

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Pick your preferred room type

Hotel Metropol & Spa Zermatt features double rooms, family suites, and more, including breakfast, free cancellation, and special offers

Single Room Riverside
2 persons
165 sq. feet
1 Single bed
Heating
Coffee machine
room details
Standard Double or Twin Room
2 persons
205 sq. feet
2 Single beds
Balcony
Bathtub
room details
Standard Suite
2 persons
270 sq. feet
1 Double bed and 1 Sofa bed
Bathtub
Heating
room details

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Room Rates & Availability Calendar

See current rates and open dates for your stay now!

Amenities

Hotel Metropol & Spa Zermatt provides amenities for a comfortable stay and memorable moments

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Luggage storage
Ski storage
Lift
Currency exchange
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Table tennis

Services

Free shuttle service
Room service
Housekeeping
Laundry
Shops/Commercial services
Shoe shine service

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's play area

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view

Room features

Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location of Hotel Metropol & Spa Zermatt

Matterstrasse 9, Zermatt, 3920

Map view

City landmarks

Landmark

The Matterhorn

1.2 mi

Landmark

Sunnegga

1.5 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.2 mi

Landmark

Gorner Gorge

1.1 mi

Theme Park

Forest Fun-Park Zermatt

4200 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.0 mi

Beach

Leisee

1.6 mi

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Beach

Grunsee

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Ski Area

Gornergrat

3.1 mi

Bridge

Hangebrucke

2.0 mi

Landmark

Zmutt Glacier

1.9 mi

Landmark

Zmutt

1.9 mi

Nearby

Museum

Matterhorn Museum

1200 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Church

St Peter's English Church

1300 ft

Bridge

Photopoint Kirchbrucke bridge

1100 ft

Church

Parish Church of St. Mauritius

900 ft

Bahnhofstrasse

Walk of Climb

1100 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

700 ft

Stellisee 3920 Zermatt

Stellisee

1400 ft

Hohbalmen

1600 ft

Castor Mountain

1600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

900 ft

Murmeli Brunnen

1000 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1000 ft

Denner Partner

1500 ft

Restaurants

Snowboat

300 ft

Vispastrasse 20

Ristorante Vieux-Valais da Nico

800 ft

Hofmattstrasse 16

Chalet da Giuseppe

300 ft

Vispastrasse 26

Parnass Restaurant

600 ft

Vispastrasse 4 Hotel Parnass

Fuchs Bistro and Bakery

500 ft

Getwingstrasse 24 3920 Zermatt

Le Gourmand

800 ft

Hofmattstrasse 7

L'Atelier Grandsire

600 ft

Getwingstrasse 20

Cafe Serac

900 ft

Hofmattstrasse 7

Harry's Ski Bar

500 ft

Hinterdorfstrasse 53

Walliserkanne

1400 ft

32 Bahnhofstrasse

Explore Zermatt

Local Experiences

Matterhorn Museum

5 minutes walking

Museum showcasing Zermatt's history with exhibits on alpine culture and the Matterhorn's first ascent.

Kapelle Winkelmatten

5 minutes driving

Charming chapel known for its stunning architecture and peaceful surroundings, ideal for reflection.

Gorner Gorge

5 minutes driving

Impressive natural gorge featuring hiking trails that reveal striking rock formations and a scenic river.

Forest Fun-Park Zermatt

5 minutes driving

Adventure park with ziplines and obstacle courses, suitable for families and thrill-seekers alike.

Skiing at Sunnegga

10 minutes driving

Popular skiing destination with slopes for all skill levels; rental services available for winter sports gear.

Hiking to Riffelsee

35 minutes walking

Beautiful hiking trail leading to a picturesque lake; great for leisurely walks and photography.

Yoga at the Spa

5 minutes walking

Relaxing yoga sessions offered at the spa, perfect for recharging after a day in the mountains.

Fuchs Bistro and Bakery

2 minutes walking

Casual eatery offering local breakfast delights and freshly baked bread; great ambiance for all-day dining.

Ristorante Vieux-Valais da Nico

3 minutes walking

Italian restaurant renowned for its authentic cuisine, including homemade pasta and pizzas; cozy atmosphere.

Chalet da Giuseppe

2 minutes walking

Welcoming venue for Swiss specialties; try the fondue or raclette while enjoying stunning mountain views.

Zermatt Music Festival

15 minutes walking

Annual festival featuring live music performances and engaging events suitable for music lovers of all ages.

The Wooden Shoe Bar

4 minutes walking

Lively bar with a vibrant atmosphere, perfect for socializing; hosts trivia nights and offers local beers.

Local transport options

City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 5 min · 1400 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 07:00-11:00

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Polish

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Metropol Hotel

Guest Reviews & Ratings

Read what previous guests have said about their stay at Hotel Metropol & Spa Zermatt

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.2/10

Free Wi-Fi

9.3/10

Location

9.7/10

Staff

9.8/10

Value for money

8.9/10

Pros

Matterhorn views

Breakfast quality

Staff helpfulness

Cons

Steep stairs

Weak Wi-Fi

Outdated decor

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Questions of the users

About Hotel Metropol & Spa Zermatt

Which room types at Hotel Metropol & Spa provide the best view of the Matterhorn?

11 December 2024

The superior rooms facing the south side offer fantastic views of the Matterhorn.

Is there a pick-up service from the Zermatt train station available?

22 November 2024

Yes, a complimentary pick-up service is offered during the day from 07:30 to 18:00.

Will breakfast still be served in the hotel restaurants if restrictions are in place?

15 February 2025

Yes, the hotel restaurants will remain open for guests, and breakfast will be served.

Are spa and wellness facilities included in the room rate, and is the transfer from the train station complimentary?

03 March 2025

Access to the pool, jacuzzi, fitness area, sauna, and steam bath is included in the room rate, and shuttle service to/from the train station is free during scheduled hours.

Is air conditioning available in the rooms at Hotel Metropol & Spa?

06 April 2025

Air conditioning is not available in the hotel's rooms.

How far is the hotel located from the Zermatt train station? Is the walk manageable with luggage?

12 January 2025

The hotel is approximately 800 meters from the train station, which can be walked in about 10 minutes even with luggage.

If I book a junior suite for three guests, will there be additional bedding provided?

10 October 2024

For a third guest in the junior suite, a sofa bed will be set up in the room.

Can guests expect to find rooms equipped with a private bathroom?

25 September 2024

Yes, all rooms at Hotel Metropol & Spa include a private bathroom.